SMS Terms & Conditions

These SMS Terms & Conditions (“SMS Terms”) apply to text messages sent by or on behalf of Black Arrow Consulting LLC (“Black Arrow,” “we,” “our,” or “us”). By opting in to receive text messages from Black Arrow, you agree to these SMS Terms and our Privacy Policy.

1. Program Description

Black Arrow may send SMS or text messages related to business inquiries, consultation follow-up, appointment scheduling, reminders, service updates, lead follow-up, customer support, project coordination, and other business communications related to Black Arrow services.

2. How You Opt In

You may opt in to receive text messages from Black Arrow when you provide your mobile phone number to us, submit a web form, request information, book a consultation, text us first, verbally request text follow-up, or otherwise give consent to receive text messages from us.

Consent to receive marketing or promotional text messages is not required as a condition of purchasing any goods or services.

3. Message Frequency

Message frequency varies depending on your relationship with Black Arrow, your inquiry, your scheduled appointments, your active service needs, and your ongoing conversation with us.

4. Message and Data Rates

Message and data rates may apply to text messages sent or received, depending on your mobile carrier and plan. Black Arrow is not responsible for charges from your mobile carrier.

5. How to Opt Out

After you send STOP, we may send one final confirmation message that you have been unsubscribed. After that, we will not send additional SMS messages to that number unless you provide new consent.

6. Help Instructions

For help by text, reply HELP. You may also contact us directly:

• Email: legal@getblackarrow.com
• Phone: 470-385-9663

7. Supported Carriers and Delivery

Text message delivery is subject to carrier availability and network conditions. Wireless carriers are not liable for delayed or undelivered messages.

8. User Responsibilities

You represent that you are the account holder or authorized user of the mobile number you provide. If your mobile number changes or is reassigned, you agree to notify us or opt out from the prior number when possible.

9. Privacy and Mobile Information

Your privacy matters. Black Arrow does not sell, rent, trade, or share SMS opt-in information, mobile phone numbers, or SMS consent records with third parties or affiliates for their marketing or promotional purposes.

We may share limited information with service providers only as needed to operate our business and deliver messages, such as SMS delivery providers, hosting providers, CRM systems, automation platforms, analytics tools, or customer support tools. These providers may use the information only to provide services to Black Arrow and not for their own marketing purposes.

For more detail, review our Privacy Policy.

10. Changes to SMS Terms

We may update these SMS Terms from time to time. Updates will be posted on this page with a revised “Last Updated” date. Your continued participation in our SMS communications after updates means you acknowledge the updated SMS Terms.